- After the placement of your order, your package will be shipped within 1-3 working days. Once your order is shipped you will receive a track and trace code from PostNL to follow your package along its trip.
- Mostly you will receive your order within 2 working days after the shipment, when living in the Netherlands.
- The shipping costs are €3,95 within the Netherlands and Belgium.
- We take the utmost care when receiving orders and sending ordered items. Nevertheless, it is possible that an order is not delivered or incomplete. You must report this within 7 days of receipt of the articles.
- You have the right to return products within 14 days after receiving your order.
- Note that the product must be unworn, unwashed and unused and repacked in its original packaging.
- Shipments costs are for one’s own account.
- We will release the money back into your account within 14 days of receiving your return.
To make sure your return is processed correctly follow these steps:
- Download the return form and fill it in.
you cannot print a return form? please make sure you enclose a note with the following details:
– Order number
– reason of your return
- Place the item(s) and the completed return form in the original shipping package.
- Close the package securely.
- Send the package to:
1058 NC Amsterdam
Or drop by and deliver it yourself.